That is a poorly done seam. The fault lies with the company that installed it and more importantly the customer that accepted and paid.

When customers stop paying for crap, we can all start making money for quality fabrication and installation.

Posted By Andy Graves on 14 Apr 2011 07:46 PM
That is a poorly done seam. The fault lies with the company that installed it and more importantly the customer that accepted and paid.

When customers stop paying for crap, we can all start making money for quality fabrication and installation.

Andy, what do you do in the case of jobs installed well and the customers complain because they know they can get a refund from the box stores...

I am talking in general terms. Professional customers are always out there and they should be told no. Many professional customers fail to read their contracts and think if they complain enough, someone will bail them out.

In my experience Quartz seams should be pretty good.  That isn't pretty good.

Chris, not sure how you got to take a picture of one of the seams my supplier does, Unique Granite, I'm surprised you could find it!!

Kelsey,

Chris didn't actually take a picture of the seam. That's the middle of the slab. He's just making you look for the seam. LOL

Nice seam Chris. That's the way most of our quartz seams turn out also.

Yea, that is more like what I was expecting. It can be felt and seen, but not as you enter the kitchen.

Posted By Kowboy on 14 Apr 2011 07:05 PM
Kelsey:

It's obvious you aren't familiar with a lot of the "plop-n-drop" that passes as countertop intallation these days. I'll bet the guy who installed this would probably have his ass handed to him by an owner/boss if he told them he couldn't install it because it didn't fit. I'm sure they could find a guy who could and get the other three installations he is expected to do that day completed.


Joe

 Joe, this statement really hit home with me, and I just wanna say Thank You. You are probably asking yourself what the hell is goin on(trust me I am asking myself the same thing for agreeing with you of all people) But thankfully Kelsey doesn't have to or will never have to deal with the "plop-n drop" because I am doing his work. My guys are pushed hard everyday to get atleast 3 kitchens installed but they have to be quality kitchens as-well. Kelly knows that if something goes crazy on his jobs I have without a doubt got his back to satisfy his customers and he wont be stuck with a seam that looks like what Andy posted.

Posted By Matt Rickard on 15 Apr 2011 09:09 PM

Posted By Kowboy on 14 Apr 2011 07:05 PM
Kelsey:

It's obvious you aren't familiar with a lot of the "plop-n-drop" that passes as countertop intallation these days. I'll bet the guy who installed this would probably have his ass handed to him by an owner/boss if he told them he couldn't install it because it didn't fit. I'm sure they could find a guy who could and get the other three installations he is expected to do that day completed.


Joe

 Joe, this statement really hit home with me, and I just wanna say Thank You. You are probably asking yourself what the hell is goin on(trust me I am asking myself the same thing for agreeing with you of all people) But thankfully Kelsey doesn't have to or will never have to deal with the "plop-n drop" because I am doing his work. My guys are pushed hard everyday to get atleast 3 kitchens installed but they have to be quality kitchens as-well. Kelly knows that if something goes crazy on his jobs I have without a doubt got his back to satisfy his customers and he wont be stuck with a seam that looks like what Andy posted.

 

Kelly thanks for the comments on the seams!!!

Kowboy, what Matt is really saying...  that kind of crap work you are defending will not work in our area. 
I really think his installers don't like me... they give 99.9% perfection on every job... I call Matt if it's not 100%  LOL!!

Kelsey:

You don't get to put words in my mouth which is what you're doing when you say I'm defending crap work. I'm doing no such thing.

When a team loses an ice hockey game it is always the goalies fault? After all, he's the last line of defense, right? Or should some of the other players share in the blame? How about the guys who allowed the shot to be set up? Where were they?

That's my point here. Everyone sees a crap seam and instinctively blames the installer. Well, I've got some news. While he is the last line of defense, he's got a lot of other players on his team. Before we put all the blame on the installer/goalie, we need to examine the whole team.

Of course this would be difficult and time consuming which is why management and board posters don't ususally engage in it.

Joe

Posted By Kowboy on 16 Apr 2011 10:54 PM
Kelsey:

You don't get to put words in my mouth which is what you're doing when you say I'm defending crap work. I'm doing no such thing.

When a team loses an ice hockey game it is always the goalies fault? After all, he's the last line of defense, right? Or should some of the other players share in the blame? How about the guys who allowed the shot to be set up? Where were they?

That's my point here. Everyone sees a crap seam and instinctively blames the installer. Well, I've got some news. While he is the last line of defense, he's got a lot of other players on his team. Before we put all the blame on the installer/goalie, we need to examine the whole team.

Of course this would be difficult and time consuming which is why management and board posters don't ususally engage in it.

Joe

Joe...  if the installer puts 2 pieces together and there is an 1/8" gap... and does it anyway , to leave as a finished product... The bad job is 100% his fault.
How can you defend that??

If the paint store mixes the wrong color... the painter knows it is the wrong color, but applies it anyway.. who's fault is that??

And as far as using a hockey team as an example... when you called yourself a dumbass, at this point I couldn't agree more. The goalie has his ability taken away from him by the other team and has no control of the position of the puck, that is controlled by the other team. ... that is why it is called competition.
The installer on the otherhand, has 100% control of the job in his control.. to leave  quality as a finished product...

Come on Joe... agree with someone just once... we won't think any less of you