[QUOTE]
Joe Corlett wrote
All:
When it was time to book my room, I looked in the folder Cygnus sent and called the number for the organization that is handling that. I put the phone on speaker for over an hour and never got through. I tried the web site they mentioned, but found out later it was the incorrect address.
I booked my room at the regular rate and called Sandy Milroy, the only one I know at Cygnus. I explained my problem and she had a woman contact me. The woman said she would get back to me but she never has. Cygnus sent me an email a few days ago, I told them all this and no one has contacted me.
So there you have it. Cygnus publishes a phone number that you can't get through on, publishes an incorrect web address, referes you to a woman who promises to get back to you and doesn't and doesn't return an email.
I'm just a paying customer, what should I expect?
Joe
[/QUOTE]
All:
I emailed Sandy again and she said the woman I spoke to had gotten me the group rate but just hadn't notified me once she did. Sandy said she will fax the confirmation to me.
I guess it pays to have friends in high places.
Joe