Tammy Olson
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| 17 Jan 2007 04:44 PM |
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Has anyone had an instance of Integra Adhesive not hardening? |
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Tammy Olson
Countertops Unlimited Inc
888-647-6944 p/f
main@countertopsunlimited.com
www.countertopsunlimited.com |
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KCWOOD
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| 17 Jan 2007 04:49 PM |
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No, and have not really had anyone post here with Integra problems. Call me and I'll tell you some things we do. 270-365-2115 Kelsey |
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Tammy Olson
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| 17 Jan 2007 05:03 PM |
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This is our second instance of it too. |
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Tammy Olson
Countertops Unlimited Inc
888-647-6944 p/f
main@countertopsunlimited.com
www.countertopsunlimited.com |
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KCWOOD
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| 17 Jan 2007 05:12 PM |
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are you using the new small square tips? |
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Cory Johnston
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| 17 Jan 2007 05:28 PM |
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We just had it happen to us yesterday. This is the third time its happened in about 4 months. Thank god it was in an edge, but we have had it happen in a deck seam before. How do you store yours? We store ours in a fridge standing up. |
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Norm Walters
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| 17 Jan 2007 06:21 PM |
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Gtop, are you letting the adhesive come up to room temperature, about 70 degrees before you use it. If you don't it won't mix correctly in the tip. |
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| www.normwaltersconstruction.com |
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Tom M
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| 17 Jan 2007 07:10 PM |
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70 degrees?Good gravy, is that the new standard? It used to be 64.
It's 13 frickin' degrees outside. I am not getting my fabricastion shop up to 70. No way.
Tom
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...those who torment us for our own good will torment us without end for they do so with the approval of their own conscience.
-C.S. Lewis |
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Jon Olson
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| 17 Jan 2007 07:36 PM |
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My shop is 59 degrees no problems here with the Integra glue. In fact I have never had a problem. I, am sure once Ray or Chad sees this post . They'll get to the bottom of the problem.
PS Tom 13 degrees to Norm would be 70 degrees. Those Florida boys have it easy. |
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Tom M
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| 17 Jan 2007 07:40 PM |
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Yeah, Jon.
My dad loves it when I tell him the temp up here after he does his snowbird thing. Well, today, anyway.
Not so much in the early part of "winter".
Tom
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...those who torment us for our own good will torment us without end for they do so with the approval of their own conscience.
-C.S. Lewis |
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FEDSAWDAVE
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| 17 Jan 2007 08:02 PM |
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13 degrees?? Holy cow! It's 80 here. The AC is on and the glue in fine. |
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Ray Aleksic
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| 17 Jan 2007 09:36 PM |
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We were notified by Chris @ Countertops Unlimited this week that he has had a problem with 1 tube of Glacier White. FedEx is or has picked that tube up already and we will test that cartridge once it returns. Replacement product was shipped the same day we knew of the problem. I will try and have the lab do a video of the test, and post results. This cartridge is nearly 6 months old so there is a chance that with our warm summer it was damaged in shipping/storage, it is also possible that it is a bad tube of glue.
To achieve a proper cure every time many factors need to be achieved.
1.Quality adhesives 2.Quality dispensers 3.Ideal Storage conditions 4.Temperature above 50 degrees 5.Correctly filled cartridges.
I am curious who qtops is as with no company name and only joining the forum today we do not know of him.
Ray
Integra Adhesives
888-862-6665 |
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Glue Warehouse LP
www.gluewarehouse.com
877-595-4583 |
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FEDSAWDAVE
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| 17 Jan 2007 10:05 PM |
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I would be very curious as well Ray. |
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Tom M
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| 18 Jan 2007 12:14 AM |
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Interesting point. Andy, Mory, I know you guys don't insist on some kind of ID in the name of the poster, but most of us are fairly well ID'd in either our nicks or our sidebars. Do you guys encourage this, or do you care either way?
Ray, if you don't mind, how much does it cost to test the glue? Will the test be reliable enough to find any problems, whether due to known factors or unknown? Is there a point of diminishing returns? That's gotta be a tough call, soometimes.
I am genuinely curious, because when you're talking about improving, say, a ninety-five to ninety-eight percent success rate, and you're gonna send the dang new glue to the person right quick (as you just showed us), is there some point where it's all just silly to test the product? What am I missing here?
Assuming most of us order enough considering this possibility, it seems that labor is the real pisser here. Is this industry ready for a product that simplifies insert repaires over a variety of lengths? Maybe a bevel cutting bit for the drop edge jobs?
Glue guys - you might want to check out the possibilities.
Tom
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...those who torment us for our own good will torment us without end for they do so with the approval of their own conscience.
-C.S. Lewis |
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Cory Johnston
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| 18 Jan 2007 01:55 AM |
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Got off the phone with Ray and he is going to do a test on our kit as well. Ray is a great guy and had some very helpful hints for me. Also sorry for the confusion, I didn't know how to get my information and my settings.
My name is Cory, I own Quality Countertops with my father and brother in upstate new york. I've been a lurker on this site for a while and finally had something to post. |
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FEDSAWDAVE
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| 18 Jan 2007 02:07 AM |
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Welcome Cory,now that I see your name and business, I believe you and your father had an order go out from us this week. Thank you!
Dave |
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Cory Johnston
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| 18 Jan 2007 02:14 AM |
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Can't wait to use them. You'll be hearing more from us! |
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Tom M
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| 18 Jan 2007 02:16 AM |
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Welcome, Cory. Glad to have you. Aisle one is solid surface, aisle two is business in general, aisle three is Dave and Jon busting each other's b... uh, well, aisle four is...
Tom Mather
C. Mather Co., Inc.
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...those who torment us for our own good will torment us without end for they do so with the approval of their own conscience.
-C.S. Lewis |
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Ray Aleksic
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| 18 Jan 2007 02:56 AM |
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Tom,
If one of our customers has a problem with uneven cure or no cure we want to find out exactly where the problem in the system is coming from. (The complete system consists of Adhesives, Mixing Tips, Dispensers, Operator, Storage Conditions, Sheet Temperature and Shop Temperature). If any part of this system is not performing correctly you will have off ratio mixing causing uneven cure. This is even more pronounced now with cold weather.
To determine if there is an adhesive issue we do a cure profile of the retain sample, then a cure profile of the tube in question, then hands on testing seaming solid surface with strength testing. We never want to be arrogant and assume there is no problem with the adhesives, we take every call serious. Having said that I can count on 1 hand the number of times the adhesives were faulty. With the small number of complaints we have I believe the testing is an important service. I have never put a cost on the testing but I would say it is priceless.
Cory,
It was nice chatting with you earlier this afternoon, FedEx has been called and the tube will be picked up Friday. I have a tube of natural set to leave tomorrow to your shop.
Ray Aleksic
Integra Adhesives 888-862-6665 |
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Glue Warehouse LP
www.gluewarehouse.com
877-595-4583 |
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Tom M
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| 18 Jan 2007 03:41 AM |
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Thanks, Ray, and any fabricator who refuses to consider that the problem (especially if it is repeated) may be on his end is a fool. It must be a fun part of your job when you tend to customers that have a bit too much white dust in their ears.
Anyway, it beats checking the hygrommeter and counting drops.
I still have to ask: If one in every gazillion tubes are the only problem, why bother?
Tom
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...those who torment us for our own good will torment us without end for they do so with the approval of their own conscience.
-C.S. Lewis |
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Andy Graves
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| 18 Jan 2007 05:07 AM |
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It is not about whether or not you have problems, it is how you solve them. Can't wait to see the results. |
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FabNet Administrator
andy@thefabricatornetwork.com
Countertop Company - www.OliveMill.com |
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